Cookies Policy

This Cookies Policy explains how Bello Diamonds uses cookies and similar technologies on our website (www.bellodiamonds.com) to enhance your browsing experience and improve our services. By continuing to use our website, you consent to the use of cookies as described in this policy. If you do not agree with this policy, please refrain from using our website. This policy should be read in conjunction with our Privacy Policy and Website Terms and Conditions.

Cookies are small text files that we place on your browser or device’s hard drive with your consent to collect certain information, such as your browsing preferences and website interactions. They help us provide a personalized experience and improve our website’s functionality. This policy details how we use cookies, the types of cookies we employ, and your rights to manage them.

A. What is Personal Data?

Cookies may collect personal data, such as your IP address, device information, browser type, and browsing behavior (e.g., pages visited, links clicked, and time spent on pages). This data may identify you directly or indirectly when combined with other information.

B. Automated Collection via Cookies

When you use our website, cookies automatically collect data such as:

• Information about your device, browser, or operating system.
• Your IP address.
• Links clicked and pages visited on our website.
• Duration of visits to specific pages.
• Topics viewed or searched for.
• Page response times, download errors, and broken links.
• Page interaction data (e.g., scrolling, clicks, mouse-overs).
• Navigation paths and URL clickstreams, including date and time.

A. Purposes of Cookie Data

We use cookie data to:

• Ensure the website functions correctly and provides a seamless experience.
• Track online traffic and audience engagement to optimize website performance.
• Deliver personalized content and advertisements based on your interests.
• Monitor website security and prevent fraud.

B. Sharing Cookie Data

We may share cookie data with:

• Members of our corporate group (subsidiaries, holding company, and their subsidiaries).
• Third-party service providers that help us run the website and talk with you (for example live chat, text messages (SMS), email, analytics and advertising), subject to your consent.
• Prospective buyers or sellers in the event of a business or asset sale.
• Legal authorities if required by law or to protect our rights, property, or safety.

We do not share cookie data for third-party direct marketing without your consent.

Cookie data is retained for varying periods depending on the cookie’s purpose and expiry settings (see table in section 8). Some cookies, such as session cookies, are deleted when you close your browser, while others may persist for up to one year. We may anonymize cookie data for research or statistical purposes, in which case it can no longer be associated with you and may be retained indefinitely.

We take the security of cookie data seriously, using encryption (SSL) to protect data during transmission and storing it on secure servers. Data may be stored on our premises or in third-party data centers with appropriate safeguards. For more information on data transfers outside the EEA, contact us at our customer service team.

A. Right to Access

You can request access to the cookie data we hold about you by contacting us at our customer service team. This allows you to verify the accuracy and lawfulness of our data processing.

B. Right to Rectification and Erasure

You may request correction of inaccurate cookie data or deletion of cookie data we no longer need. We may retain data if required by law or for legitimate interests, but we will inform you of the reasons.

C. Right to Restrict Processing

You can request that we restrict the processing of cookie data if you believe it infringes your rights, is inaccurate, or is no longer needed but required for legal claims.

D. Right to Data Portability

You may request a copy of your cookie data in a machine-readable format for transfer to another party, though this may be limited due to the nature of cookie data.

E. Right to Object to Automated Decision-Making

You can object to automated decision-making or profiling based on cookie data and request information about its logic and consequences.

F. Exercising Your Rights

To exercise these rights, contact us at our customer service team, specifying the right you wish to exercise. We may request identification to verify your identity.

For questions about this Cookies Policy or to exercise your rights, contact us at our customer service team.

A. Purpose of Cookies

Cookies are used to distinguish you from other users, enhancing your browsing experience and allowing us to improve our website. They enable features like personalized content and efficient navigation.

B. Types of Cookies

We use the following types of cookies:

• Strictly Necessary Cookies: Essential for website operation, enabling features like placing orders and using live chat.
• Targeted Cookies: Track your visits, pages browsed, and links clicked to deliver relevant content and advertisements, which may be shared with third parties with your consent.

C. Cookie Details

The following table lists the specific cookies we use, their domains, expiry periods, purposes, and categories:

D. Managing Cookies

You can refuse non-essential cookies when prompted or remove them via your browser settings. Disabling cookies may affect website functionality. For guidance, consult your browser’s help documentation or contact us at our customer service team.