FAQs

At Bello Diamonds, we offer premium-quality, ethically sourced diamonds paired with exceptional craftsmanship. Our designs are timeless, our service is personal, and our pricing is transparent.

Yes! All our diamonds are certified by trusted gemological laboratories such as GIA and IGI. You'll receive a certificate with every diamond purchase.

We are proudly based in the USA. Our Headquarters is Located in NJ but we ship worldwide and offer virtual consultations for customers anywhere.

Absolutely! Bello Diamonds specializes in custom jewelry. You can work with our expert designers to create a one-of-a-kind engagement ring, wedding band, or any bespoke piece.

Unfortunately, custom orders are non-refundable due to their personalized nature. However, we’ll work with you to ensure satisfaction before final delivery.

Custom designs typically take 3-5 weeks from concept to completion, depending on complexity. We'll keep you updated every step of the way.

We offer 14k and 18k gold (yellow, white, rose), and platinum.

Yes! We offer free insured shipping within the U.S. Expedited options are also available at checkout.

Absolutely. All Bello Diamonds shipments are fully insured for your peace of mind.

In-stock items usually ship within 2-3 business days. Custom or made-to-order items take longer, and we'll provide an estimated delivery date at purchase.

We offer a 30-day return or exchange window on most non-custom items. Items must be in original condition and accompanied by certification. Please read our “Delivery & Returns” Policy.

Unfortunately, custom orders are non-refundable due to their personalized nature. However, we’ll work with you to ensure satisfaction before final delivery.

Contact us at customerservice@bellodiamonds.com. We'll guide you through the process and provide a prepaid return label.

Yes! We offer one complimentary resizing within 12 months of purchase for most ring styles.

We stand behind our craftsmanship. If you need a repair, contact us with details and we'll assess the issue and guide you on next steps.

Yes, all Bello Diamonds pieces come with a lifetime warranty.